R50,000 paid to Ford owners whose vehicles caught alight, but some continue legal fight

Most of the Ford Kuga owners whose vehicles caught fire have agreed to receive a R50,000 payout from the manufacturer.
Most of the Ford Kuga owners whose vehicles caught fire have agreed to receive a R50,000 payout from the manufacturer.
Image: WARREN KROG

Most of the owners of Ford Kugas that caught fire will finally close that chapter with the company.

This as 47 of the 53 owners of vehicles that caught fire reached a payout agreement with Ford, according to the National Consumer Commission (NCC). Three owners have opted to continue a legal fight with the company, while three others had their claims rejected.

The NCC announced that Ford agreed to pay each consumer R50,000. The agreement was made an order by the National Consumer Tribunal (NCT) in March this year.

According to the agreement, Ford Kuga owners whose vehicles were distributed between 2014 and 2017 and whose was one of the 56 that caught fire — and where the fire originated in the engine compartment and damaged the vehicle — would be able to claim the money.

The tribunal order gave consumers two options: either submit a claim for the payment of the R50,000 (with or without a claim for loss of any movables) against Ford, or proceed to prove damages in court at the consumer’s expense.

The commission said 76 affected consumers were engaged during the mediation period and 53 claims were resolved as follows:

  • Forty-seven consumers elected to receive the R50,000 compensation, and a total of R2,509,179 was paid which included additional compensation for loss of movables;
  • three consumers chose to take their cases further via their attorneys; and
  • three more consumers’ claims were rejected as they could not prove that their loss fell within the parameters of the settlement agreement.

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