Wendy Knowler is one of SA's foremost consumer journalists, known for her columns published by TimesLIVE and her contributions to radio stations. She also hosts training workshops for businesses around SA. Her expertise is based on 20 years of mediating conflict between consumers and companies.
New one-stop-shop ombud scheme opens
Whether you feel your bank should be liable for your fraud losses, your insurer unfairly rejected your car crash claim, ...
Despite corporate promises and apologies, dodgy ‘deals’ keep happening
The more things, change, the more they stay the same.
'Operational disaster' at OR Tambo leads to passengers arriving at local destinations ...
In what FlySafair has called “an operational disaster”, the Airports Company SA’s baggage sorting system at Jo’burg’s ...
'Unexpected error' has scores losing out on Vodacom's Black Friday deals
'I don't want a refund, I want the goods I paid for', a Vodacom customer said after his 75% Black Friday discount ...
WENDY KNOWLER | ‘Cooling off’ exclusions, Black Friday scams and cross-border travel tips
In this weekly segment of bite-sized chunks of useful information, consumer journalist Wendy Knowler summarises news ...
Corporate South Africa brings the ‘gees’ for the Springboks and Proteas
Nothing has the capacity to capture the hearts, and wallets, of the nation quite like the Springboks and their battle ...
Vodacom fined R1m for 'unconscionable conduct'
Vodacom was found guilty by the National Consumer Tribunal of “unconscionable conduct” for, among other things, ...
Supermarket retailers start rationing eggs due to avian flu outbreak
In a drastic response to the avian flu crisis which has led to a severe shortage of eggs in the country, Woolworths has ...
R135,200 payout for written-off R300k car a warning for anyone thinking of cheaper ...
In this weekly segment of bite-sized chunks of useful information, consumer journalist Wendy Knowler summarises news ...
Price Check | Here's what your mother paid for groceries & it's a shocker
A 34-year-old till slip with 60 items shows both how much prices have gone up and the reduction in pack sizes.