BCM takes tips from Cape Town

Desperate to change its Information Technology (IT) systems and improve service delivery, the ANC-led Buffalo City Metro has turned to the DA-run City of Cape Town for help.

The partnership, which was given the nod by the BCM council recently, aims to improve service delivery in the metro.

A delegation from BCM visited the Mother City in September to learn from the “best practice institution” how to successfully implement the SharePoint IT system.

Executive support services head Ncumisa Sidukwana tabled a report before council recently in which she stated that SharePoint would serve as a “crucial centralised repository for the storage, usage and sharing of critical information and knowledge”.

The new partnership has sparked a political debate, with the DA saying it was not the first time the ANC-led metro had implemented concepts they had learnt in Cape Town.

DA councillor Jan Smit said: “The City of Cape Town is by far the best run metro in the country and if the ANC wants to learn from the DA-led metro, that is very good as long as they actually implement and not waste money with things they don’t implement.”

However, the ANC’s chairman and deputy mayor Xola Pakati hit back, saying: “We want to improve our systems and to learn from other metros that implemented good systems way before us because BCM only became a metro in 2011.”

Already BCM’s IT department has begun the process of development of the appropriate IT infrastructure and a service provider is expected to be appointed to complete the process of implementing SharePoint.

Sidukwana said no challenges were anticipated with the project and it was resolved that BCM should adopt similar processes, systems and structure to the City of Cape Town for its Geographical Information System. — mamelag@dispatch.co.za

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