Frustrated customers in endless battle with BCM’s erratic water billing
Beacon Bay mother-of-two Sarvam Iyapian-Moonsamy is one of thousands of Buffalo City Metro (BCM) residents to endure endless water issues. She has always paid her bills on time and been careful to watch her water usage, but in the past year she has seen the amounts on her accounts skyrocket. Iyapian-Moonsamy has had enough. AMANDA NANO spoke to her.
“It’s a constant battle for them (BCM) to explain the billing and how erratic it is.”..
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